Discover why we are the go-to solution for those who value trust and transparency

In today's world, where trust and transparency are becoming increasingly important, companies are looking for reliable businesses that are open and honest about their processes, involving you every step of the way and having clear communication with one another. It helps to understand what activities go on behind the scenes to help clients feel certain and secure that they are getting what they pay for. At Metrol Springs, we recognise the importance of these values and have made it our top priority as high-quality motion control manufacturers to involve our customers in the development process to design a customised solution which meets their expectations whilst offering a positive experience.

For example, right from the start, we prioritise transparent communication by thoroughly outlining our gas strut manufacturing procedures, making sure customers are aware of our capabilities, and enabling you to submit requests that are within our scope.

We involve our clients in every step of the process to ensure that we meet their requirements and expectations when designing personalised solutions. With the purchasing process at Metrol, you can connect with our sales members for updates and progress on projects, ensuring that you are fully aware of the procedures and potential recommendations from our technical team. Being a part of the development process can establish a sense of partnership for a long-term relationship that guarantees your comfort and satisfaction when completing requests.

At Metrol Springs, we consider success to be measured not just by the quality of our products, but also by the contentment of our partners. To guarantee their safety and satisfaction when doing business with us.

We are committed to providing our customers with the highest quality motion control products that they can have confidence in, and our testing process is a crucial part of achieving that goal. Our products undergo multiple rounds of testing to ensure they meet operational and durability standards.

We offer our esteemed customers an extensive array of choices and the utmost flexibility when trading with Metrol Springs, such as international shipping and JIT deliveries to ensure promptness in every order. Additionally, our call-off stocking option allows customers to make purchases while we hold the stock until it is needed, providing confidence and timely order fulfilment when acquiring products from us.

If you share the same values as Metrol, we are the solution for you. We prioritise our customers to ensure they receive the best experience before and after the purchase, aiming for total satisfaction. We are committed to involving our clients in every stage of the development process. When engaging in collaboration with our customers, we extend them the exclusive privilege to personally visit and tour our facility. In doing so, they can interact with our dedicated technical support and sales team, fostering a profound partnership experience. We are confident that we can provide the Specialised solutions you need to achieve your goals. Contact us today to learn more about how we can assist you!